Help Centre

Availability

This weekly offer is reserved exclusively for players in our top three VIP Levels. It applies to play between Monday at 00:01 UTC and Sunday at 23:59 UTC.

Offer Rules

This VIP cashback is equal to up to 15% of a player's losses and, depending on your VIP Level, up to €3,000 in allotted cashback.

How to Release

The cashback needs to be wagered 1x (one) before you can request a withdrawal.

Bonus Terms and Conditions

1. This promotion is reserved exclusively for players in our top three VIP Levels who are eligible to receive bonuses.

2. You must opt in to qualify for this cashback bonus.

3. Upon opting in, you will receive a weekly bonus for the following four weeks, provided you continue depositing and playing casino games.

4. This promotion is available from Monday at 00:01 UTC until Sunday at 23:59 UTC. The opt-in resets every 4 (four) weeks; however, if you are an active player, you will be automatically opted in for subsequent four-week periods.

5. This promotion is only valid for games played in the Casino section. Funds spent in other verticals (Live Casino, Sports, Virtual Sports) are not taken into account for this promotion.

6. The minimum eligible cashback amount is 5 EUR .

7. The cashback percentage and maximum bonus amounts are determined by your VIP Level:

VIP Level Cashback Maximum Bonus
Level 3 5% 1,000 EUR
Level 4 10% 2,000 EUR
Level 5 15% 3,000 EUR

8. All cashback amounts due are calculated by the formula: net losses on a participating game from any deposit during the promotional period multiplied by the cashback % eligible at the time of the request (net losses from Bonus Money/Jackpot Wins will not be considered in the cashback calculation).

8. All cashback amounts are calculated using the following formula: net losses on participating games from any deposit during the promotional period, multiplied by the cashback percentage eligible at the time of the request. Net losses from bonus money or jackpot wins are excluded from your calculation.

9. Once you qualify, the cashback bonus will be automatically credited to the "My Bonuses" section of your account. This reward requires manual activation; if you do not activate it prior to expiration, your entitlement to the cashback bonus will be voided.

10. This cashback bonus will be credited to your bonus balance with a 1x (one) wagering requirement.

11. This promotion is ongoing; however, we reserve the right to modify or terminate it at our discretion and without prior notice.

12. This cashback bonus is intended for wagering within the Casino only.

13. In the specific case of this cashback bonus—and in reference to General Terms and Conditions Section 7.19 regarding maximum bet limits—your Max Bet Limit will not apply, though this remains subject to change without notice.

14. Please refer to the General Rules of Promotions in Section 7 of the Terms and Conditions for further information regarding the scope and limitations of your bonus.